Linux

  • Dell at Red Hat Summit and FUDCon

    This week, Dell will be out "in force" at the Red Hat Summit in Boston.  If you're attending the show, be sure to stop by the Dell booth in the expo area, where we'll have one of our new PowerEdge M1000e modular blade enclosures on hand, as well as a Precision M6300 mobile workstation (coincidentally sold with Red Hat Enterprise Linux installed).  We'll be giving away green swag bags, so come take a look at what we've got.

    Thursday will be a busy day.  During lunch, we will be offering a "Lunch-n-Learn" session, where you can talk to Dell engineers like myself, and ask us anything you like about Dell & Linux.  At 4pm, Robert Hentosh and Peter Lillian present Get IT Faster, Run IT Better, Grow IT Smarter, focusing on Dell's High Performance Compute Cluster and High Availability solutions built with Red Hat Enterprise Linux.  Also at 4pm, I'll be presenting Getting the Bits Out: Fedora Mirror Manager in the Open Source Software track.  Of course, this would have to conflict with Fedora user and Red Hat CEO Jim Whitehurst who is speaking in the FUDCon area at the same time.  Such is my luck.

    Thursday, Friday, and Saturday, I'll be involved in the Fedora User and Developer Conference.  With over 150 people lined up (and you're welcome to come even if you haven't pre-registered), it should be the largest US-based FUDCon ever.  There will be a lot of work hammering out ideas and features for Fedora 10 and beyond, but it's always a good time.  There may even be some last-minute campaigning by the good candidates for the Fedora Project Board (be sure to vote!).  Just beware the ninjas!

    I hope to see you there.

  • Dell at the Linux Foundation Collaboration Summit

    The Linux Foundation Collaboration Summit runs April 8-10 this week here in Austin, and a number of people from Dell will be attending to discuss the current status and future direction of Linux. On Tuesday, Matt Domsch will be participating in a panel discussion titled "State of Linux Roundtable – Kernel Hackers", while I will be participating in a discussion on titled "We're Shipping Linux on PCs -- Now What?". Others from Dell will also be participating in other sessions throughout the week. If you happen to be attending the event as well, please come up and chat with us.

    Matt and I will be blogging more about the events this week to give our take on the summit.The full schedule for the summit can be found here.

  • Ubuntu 7.10 Now Available to Customers in China on the Inspiron 530 Desktop

    Earlier today, we began offering Ubuntu 7.10 on the Inspiron 530n desktop to customers in China. We did this because many Dell China customers have asked about it there.

    Ubuntu 7.10 offers many new functions. such as DVD playback. Update from Lionel: My apologies, we are not supporting DVD playback in China.

    In the time since we introduced Ubuntu 7.10 in the United States, the U.K., France, Germany, Spain, Latin America and Canada, our engineers have been testing Ubuntu so we could offer it there. Dell China Ubuntu customers can call Dell for basic installation and configuration help. Canonical will provide one year tech support. Customers in China can get more details about the operating system at Canonical's Ubuntu website here.

    Last year, we introduced Optiplex 330 and 755 preinstalled with SUSE Linux Desktop 10. This is another step in that process.

  • Dell Ubuntu Systems Launching in Canada and Latin America

    Several new developments on the Linux front today.

    We're introducing Ubuntu 7.10-based Dell systems in Canada and Latin America. Beyond that, we're introducing the Inspiron 1525n to customers in the United States. Like Daniel mentioned earlier this week, the 1525n is already available to customers in the U.K., Spain, France and Germany. All of these systems will include built-in DVD playback capability.

    Lots of customers like Jimmy and Simon have asked for Ubuntu support in Canada. Now Dell Canada customers can order the Inspiron 1525n, XPS M1330n and the Inspiron 530 desktop. More information is here: http://www.dell.ca/open

    In Latin America, initially we will offer the Inspiron 1525n and the Inspiron 530n desktop to customers in Argentina, Chile, Colombia, Mexico and Puerto Rico. Right now, customers can order systems via phone by clicking on that country and clicking the Sales Support, then Call Sales. Systems will be availble online to Latin American customers in the coming weeks. See this post in DellenDirecto for more details.

    Update, February 22: These Ubuntu systems are available across Latin America, not just the countries I listed above.

  • Welcome the Inspiron 1525 to the Dell Ubuntu Family

    Earlier today, we added the Inspiron 1525 notebook to our family of Ubuntu products.  And as with our other systems shipping Ubuntu 7.10, Dell is including built-in DVD playback capabilities so that you can get the most out of your new Dell.

    Customers in the UK, France, Spain, and Germany may place orders today. Later this month, the US Ubuntu website will also be updated with Inspiron 1525. The growth in Linux sales has enabled us to expand Linux onto more platforms over the last year. Thanks again for your support.

  • Ubuntu 7.10 on the XPS M1330, Ubuntu Coming to Customers in Spain

    Since we've began offering Ubuntu on some consumer systems, two clear areas of feedback from the IdeaStorm community and Direct2Dell readers have been: offer Ubuntu on more hardware, and offer it worldwide.This Ubuntu-related post is still the third most commented post in Direct2Dell's history-many  of the 654 comments are asking for it in more countries.

    Now Ubuntu 7.10 is making it's way to our XPS 1330 laptop and Dell will begin offering Ubuntu in Spain.

    Starting today, customers in Germany, United Kingdom, France and now Spain can purchaseUbuntu Linux 7.10 with built-in DVD playback on the XPS 1330n (in addition to the previously-released Inspiron 530n desktop system.  For U.S. customers, you'll have to hold on a week or so.

    Update, January 30: As of last night, the XPS M1330 with Ubuntu is now available for customers in the United States at www.dell.com/ubuntu.

    Update, February 18: Today we started offering the NVIDIA 8400M GS graphics card as an option for Ubuntu customers.

    Ubuntu 7.10 runs great on the XPS M1330. It has more power, more style.  Take a look at the Dell UK Ubuntu website for more details.

    Thank you to the Linux community for the support. Your purchases and your commitment is the driving force behind this expansion, and is the key to more in the future. 

  • Ubuntu 7.10 Offering - Technical Details

    Now that we have shared that Ubuntu 7.10 is available for sale on select Dell systems, I'd like to take the opportunity to give an update on what customers can expect with this offering. Most of the Ubuntu 7.04 technical details are still valid for this release, but there are a number of changes that I'd like to point out:

    • On every system purchased pre-installed with Ubuntu 7.10, we are now providing Corel's LinDVD DVD playback software by default. This application will allow customers to *legally* play encrypted DVD movies on their desktop or laptop. Note that this is a closed-source, proprietary application, and is not included on the Ubuntu 7.10 OS media.
    • Compiz Fusion desktop effects are enabled by default on all systems sold with Ubuntu 7.10. We chose to only turn on the effects that Ubuntu 7.10 enables by default, but customers can easily configure additional effects. Here's a YouTube clip that shows off some of the effects. And if you're interested, the Compiz Fusion wiki maintains a list of available plug-ins.  
    • Based on customer feedback, as well as to enable desktop effects, we are now installing and enabling the NVIDIA 3-D OpenGL driver by default on systems purchased with NVIDIA video cards.
    • We are now placing a DVD restore ISO image on the user's desktop. By burning this ISO to a disc and then booting to it, customers can restore their operating system to the exact state in which they received it. This now gives customers a second option to restore their OS, in addition to the reinstallation partition already located on the hard drive.
    • The Adobe Flash player is installed by default (so you can watch Direct2Dell vlogs in their native state, plus a whole lot more).
    • We have added support for several new hardware peripherals. These include the following:
      • Integrated laptop webcams w/ digital microphone
      • NVIDIA video cards on laptops, including suspend/hibernate support
      • Integrated Intel Graphics Media Accelerator 3100 on the Inspiron 530
      • Support for the Dell 1720 and 1720dn printers
    • Dell's DKMS utility can now be installed from the Ubuntu Universe repository
    • Based on customer feedback, we now have an apt repository available for updating BIOSes from Ubuntu

    Several key items have not changed:

    • We continue to work with our hardware vendors to push Linux support for the devices we sell upstream. We have made good progress in this area, and our customers should really start to see a payoff from those efforts over the next year.
    • As always, we want whatever Linux distribution you use (be it Ubuntu, Fedora, openSUSE, etc.) to "just work" on all of our hardware.
    • Our wiki page on our linux.dell.com website continues to give technical details of the supported systems, information on the device drivers used for system peripherals, details of our Ubuntu factory-installation, and information on the problems we found during our testing, with their fixes/workarounds. Please bookmark it and refer to it first for any problems or questions.

    I did see some Direct2Dell comments from people like jmxz, Mark W. Tomlinson, usr and Lem asking about how to upgrade their Dell systems with Linux to Ubuntu 7.10. Easiest way is through the Update Manager in 7.04.  Here's a walkthrough from Canonical on the process. Thanks for supporting the cause!

    In this vlog, Lionel talks to two of the engineers on my team, Amit Bhutani and Jose De la Rosa, about what we've been doing to get systems ready for this, a demo of Gusty Gibbon's new features, and more.

     Update: Several people have been asking about the reinstallation DVD ISO's mentioned in the post. We have made these available for download on the wiki. These ISO's duplicate a factory-installed Ubuntu 7.10 image from Dell for those systems listed. They have not been tested on any systems other than those listed, so they may or may not work well on other systems. Note that these ISO images DO NOT CONTAIN LinDVD, as LinDVD is a non-free application that is included in the cost of a system purchased with our Ubuntu 7.10 factory-installation. We'll make information available on how this application can be purchased after the holidays.

    <a href="http://media.dellone2one.com/dell/December2007/Gutsy_Gibbon.flv"><img src="http://direct2dell.com/photos/my_photos/images/39125/300x225.aspx" border = "0" width="300" height="225"></a><br /><a href = "http://media.dellone2one.com/dell/December2007/Gutsy_Gibbon.flv">View Video</a><br />Format: flv<br />Duration: 9:26

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  • Linux Update: Ubuntu 7.10 and Built-In DVD playback

    Many people don't realize how young our consumer Linux client program is...we started in May this year. I've been along for the ride every step of the way - from the time we heard loud and clear that there was a need not being met by any other major PC manufacturer at the time. What started as a grass roots campaign in the Linux community was embraced by a small but dedicated team inside Dell. I can tell you that we worked fast to pull together a solution and went way outside of several processes to make Ubuntu on consumer systems a reality.  In fact, our lead lead engineer said in a message to employees, "...we really broke all the rules...so I'll apologize to Dell for that."

    I wanted to give a quick recap on the continued progress we've made with Linux on our desktops and notebooks:

    Ultimately our program is about listening and delivering customer choice. Today we offer Ubuntu in the US, UK, France and Germany. For customers in other countries interested in Ubuntu, we hear you and ask you to stay tuned. As with the regular cadence of OS improvements, Dell is working on bringing Ubuntu to more markets over time. In the meantime, tell your friends in the existing markets to buy a system now. The more we sell, the sooner we can expand the program.

    While our program is in early stages, we remain committed to creating a compelling experience for the mainstream market. 

    Today, we're adding Ubuntu 7.10 (a.k.a Gutsy Gibbon) to the Dell Consumer Linux line-up for customers in the United States.  It will also be available on the Inspiron 530 in England, France, and Germany later this week.

     Visit www.dell.com/ubuntu to order Inspiron 530 desktop or Inspiron 1420 notebook PCs with Ubuntu 7.10 pre-installed. We believe Ubuntu 7.10 is a solid step forward for both Linux enthusiasts as well as the mainstream consumer market.

    One of the key requests from customers interested in Linux is the ability to watch their favorite DVD movies. (See idea Preinstalled  Linux must play commercial DVDs from IdeaStorm user jonmca... but we ended up taking some advice from jmxz to use LinDVD). We totally agree and that's why we now include built-in DVD movie playback with all Ubuntu 7.10 systems.The experience we wanted is simple — when you put a movie in, it plays. It is easy enough for a child and an example of the steps we are taking to make Ubuntu as enjoyable as possible.

    With an impressive level of consistency, the Ubuntu OS is updated every 6 months. There's lots of new features in version 7.10. While there are too many to highlight here, some of my favorites include:

    • Cool 3-D visual effects that make your system fun to use
    • An easier desktop search engine to find documents or applications,
    • Ability to quickly switch between users and easily share a system with family members
    • Pre-installation of Flash for a better web experience (Dell added this by the way)
    • Improved recovery options with a full factory restore from hard drive and the ability to burn the system-specific recovery image to DVD media right from the user's desktop (Dell-developed as well)

    Why did it take a several weeks for Dell to get Ubuntu 7.10 in our factory? The answer is simple. With any operating system, we take "gold" code and take the time to do extensive testing on our systems to make sure that customers have as few issues as possible.

    Make sure you check out our discussion with Mark Shuttleworth, CEO and Founder of Ubuntu. Also, for those of you looking to get a deeper technical dive into Ubuntu 7.10, be sure to check out the blog post from our chief Linux engineer that focuses on desktops and notebooks. 

    <a href="http://media.dellone2one.com/dell/December2007/Hull_Shuttleworth_D2D.flv"><img src="http://direct2dell.com/photos/my_photos/images/38943/original.aspx" border = "0" width="300" height="225"></a><br /><a href = "http://media.dellone2one.com/dell/December2007/Hull_Shuttleworth_D2D.flv">View Video</a><br />Format: flv<br />Duration: 13:12

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    Thanks and have a happy holiday -- I'll definitely be using DVD playback on an Inspiron 1420 to entertain my beautiful four-yearold daughter on our five-hour flight to visit the in-laws! :)

  • Broadening Customer Choice at Dell

    Over the past year we have demonstrated our commitment to delivering more customer choice and listening to customers:  

    • We've added Ubuntu to consumer systems
    • We'llsoon offer SUSE Linux Enterprise Desktop on commercial OptiPlex systems in China
    • We'veworked with Red Hat to simplify the migration from legacy applications to open source solutions
    • We were the first systems provider to partner with Novell and Microsoft to deliver benefits of increased interoperability and IP assurance to our SUSE Linux Enterprise Server customers
    • Dell and Citrix are partnering to deliverXensource's virtualization technologyacross Dell's PowerEdge server line in the coming year.
    • We announced that we will embed VMware's ESX Server 3i hypervisor on PowerEdge servers

    Those are just a few examples. Our strategy is evolving and we still have a few more updates to share before the year runs out.

    With that in mind, here is the latest: Dell and Sun have entered into an agreement that will allow us to make the Solaris operating system (OS) and related support services available directly to customers on select Dell PowerEdge servers. Together Dell and Sun will work to certify hardware and develop offerings.

    If you look at the overall Unix server market, 30 percent of all servers with a Unix OS are standards-based, x86 systems.  Our commitment today will further our momentum and better enable us to address IT Simplification for customers by matching business ready solutions to their environments.

    I look forward to sharing more details on our support for Solaris in the coming quarter.

  • Dell Still Committed to Ubuntu

    Some of you have been asking me about the Inquirer's recent story that we were dumping support for Ubuntu in the U.K. Let me just get this out of the way—the Inquirer was wrong. Now to be fair, the Inquirer did publish an update story after speaking with Dell—more on that in just a bit. What really happened? For a short time yesterday, the link to the Inspiron 6400n was broken on the Dell UK Ubuntu page. That broken link was fixed early this morning, so UK customers can go here to order an Inspiron 6400n with Ubuntu. Sorry for any churn this has caused.

    What's most interesting to me is how this situation combined traditional PR with social media. Here's the chain of events.. soon after the original story broke, phubert brought it to our attention by posting an idea called KEEP OFFERING UBUNTU. Soon after seeing the idea, dell_admin1 contacted our counterparts in EMEA to fix the broken link. Matt Domsch weighed in on the IdeaStorm discussion thread to let folks know the initial Inquirer story was wrong. Once it was clear to phubert that we wen't dumping Ubuntu, he reached out to the Inquirer and edited his original idea, saying that they should print a retraction and that the Dell admins should delete the idea. Our PR colleague followed up with the Inquirer to reiterate that we remain committed to Ubuntu. In the end, the Inquirer posted an updated story—albeit a somewhat cynical one.

    Thanks to phubert and the IdeaStorm community for bringing this issue to our attention. If you don't mind, we'll leave your idea thread up for a while.

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