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  • Smart Business at The Wharton School

    Did you know that The Wharton School at the Univ of Pennsylvania was the world's first collegiate business school - founded in 1881? I didn't - not the first time that's happened.

    They've just opened a new data center - replacing IBM BladeCenter gear with PowerEdge M600 blades and Dell EqualLogic PS5000X storage arrays.

    Their goals were to run a Linux cluster (for research) with the blades and expand mailbox quotas for students and faculty - from 300MB to 1GB.

    Interesting notes:

    • Wharton Computing IT professionals were able to unload and set up one of the Dell M1000e blade enclosures in four hours, compared with a 24-hour process using the previous hardware. Wharton's Joe Cruz blogged about it.  "the new hotness" - love that.
    • The Dell enclosure was delivered in one box, replacing technology that previously arrived in about 60 boxes, a reduction of approximately 45 cubic feet of packaging material. With that in mind - check out this video.
    • They've also implemented PowerEdge R900 servers that are providing a small hardware footprint and intended to deliver stronger performance than the previous generation of servers, with the goal of quintupling the computing power per node in Wharton’s Microsoft® Exchange 2007 environment.

    According to Dan Alig, senior IT director of Wharton Computing. “Dell blade servers and Dell EqualLogic storage will allow us to do more with less and manage our budget as effectively as we manage our technology resources.”

    That's good business. And I don't even have an MBA - yet...

  • Servers - Dell's Comeback Weapon

    So says industry pundit Roger Kay in BusinessWeek.

    Roger discusses the dynamics of the x86 server market and the emergence of cloud computing.

    His take - "In the $28.7 billion global market for servers, Dell trailed HP in the first quarter, according to IDC figures. But it was the only major player to achieve double-digit growth, and in the current quarter, Dell is likely to close the current eight-point gap with leader HP another notch. We're talking about a big pie here—and Dell is coming in for a decent slice of it."

  • Innovation Doesn't Just Happen

    We kicked off our annual Dell Technology Leadership Summit last night. At this three-day event, we invite CTOs from existing and potential partners to share technology visions and strategies with the clear aim of encouraging joint development efforts.  

    Presentations will focus on direct partner engagement and sharing long-term product plans, initiatives, and innovation strategies with the goal of promoting close collaboration in the industry.  

    Participants will discuss topics such as Alternative Client Computing, Storage and Server Technology, the Datacenter, and IT Simplification. Will be updating Inside IT throughout the conference with posts from the event. 

     

     

     

     

  • From Zero to SAN in Six Minutes (or less)

    Storage is one area in need of massive simplification-especially network storage. A lot of eyebrows were raised on the closing price for the EqualLogic acquisition. Take a look at this short video showing how easy it is to set up a Dell/EqualLogic SAN as just one of the many reasons...

  • HPs not leading, they're following IBM

    I blew water out of my nose yesterday when I saw Todd Bradley's comments about how Dell is following HP by adopting the channel business and by redesiging its products.  I mean, that really is funny. On one hand they have people running around saying how we aren't serious about the channel and then there are guys like Bradley telling people that our channel business is copying theirs.  If they want to talk out of both sides of their face, that's fine with me.

    The design comment was good too. As if they own the design world.

    If any company is following any other it would be HP following IBM.

    I can't even remember an iSCSI SAN deal where HP was a threat

    And blades...  ahhh...  I like our own trajectory there too.  Here's a video you might find amusing.

     

     

  • Green Shout Out from ZDNet

    In case you missed it, ZDNet "GreenTech Pastures" writer Heather Clancy gave Dell some green props this week in her post, "Dell's Esser: Green Tech is Not Just About the Data Center."  

    No doubt energy efficiency is critically important in the data center - but there's a lot of other places we need to be looking too. (Gartner says 40% of carbon emissions come from client systems and monitors)

    Also of note - we're the first IT vendor to attain Silver status under the 80 PLUS power supply designation.

    Thanks, Heather, for the kudos and for your continued focus on the subject of Green IT.

  • Lowering the cost of information infrastructures

    EMC has been positioning the company as "the world leader in information infrastructure solutions"  in press releases since February 2007.  Now with blogger Chuck Hollis poking around the topic, I'm wondering if they are getting Netapp-itis, and are preparing to ditch their "where information lives"  tagline.  If so, they should copy an existing logo - I suggest this one

    But seriously, (rim shot, cymbal) I think the challenge Chuck poses to Dell and other vendors about information infrastructure is worth responding to. 

    Successful infrastructures are both flexible and stable.  They provide a range of services with corresponding costs and features. I think most people would agree that Dell sells information infrastructure products that allow customers to build low cost infrastructure services and EMC sells information infrastructure products that allow customers to build higher cost infrastructure services.  Dell sells servers, PCs, laptops, networking equipment, management applications and storage. EMC sells storage, data/document management and security.

    Chuck wants to focus on the data/document management part of it all, which makes sense because EMC has invested heavily in this area and wants to leverage it in the market. I don't have a problem with that, but I think most people would find that to be a fairly narrow interpretation of "information infrastructure."

    Dell's Simplify IT strategy is targeted at reducing the costs and complexity of information infrastructures. Across all product groups and across all geographies - and in cloud data centers.

  • Customer Derek Schwab on iSCSI performance

    Derek Schwab is an admin at Johnson Ferry Baptist Church in Marietta, GA.   He's got a couple short and sweet pointers for optimizing the network for an iSCSI SAN.

    As Derek says: "I’ve had a couple of vendors tell me iSCSI is not an enterprise solution and I’d never see over 250Mbps of throughput.  I love proving them wrong."


  • SSDs: Transforming Next-Gen Notebooks

    From time to time we will run guest posts here on Inside IT. This installment comes from Michael Yang, Flash Product Manager at Samsung Semiconductor. Thanks for writing Michael. 

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    I've been watching some of the conversations happening regarding NAND Flash and solid state drives (SSD). Dell agreed that it's an area of interest from a wide range of its customers and asked me to provide some perspective on Inside IT, so consider this.

    Most electronic devices have some kind of flash memory - even TVs and DVD players have flash - that's how they store channels and settings. MP3s, DSCs, DVCs, GPS devices and saved video games make use of flash storage, as well as virtually all cell phones with cameras or 3G connectivity.  PCs represent the next major target for a flash transformation.  Is this the end of the hard drive?  Time will tell. In the next year or two, we expect to see growing competitive pressure from the higher performing, more reliable and more design-flexible SSDs. 

    With every new technology, there is "uncertainty", especially in the first couple of years.  We are frequently asked about the cost and reliability of an SSD, so allow me to address these concerns.

    When you consider cost, it is important that you take initial purchase price and how much a system costs over its lifecycle into consideration.  Generally, the actual cost of a business laptop is a small part of the overall expense of maintaining and servicing it.  When you take a look at the initial high cost of an SSD, it pales in comparison to the cost of a hard drive thru its entire lifecycle.    

    With the average hard drive failure rate around 5-8 percent annually (McKinsey & Company, 2007), many customers tell us that the cost of a laptop is an extremely small price to pay for the information stored on a drive. What if a company manager spent 66 hours in 3.5 days toiling over for a report tomorrow to the CFO? From a consumer perspective, it may be impossible to replace years of countless hours spent creating and re-creating digital scrapbooks for your children.  Drop an HDD-equipped notebook and stand a fair chance of kissing valuable data goodbye, while tests show that the SSD is much more resistant to jarring or dropping.

    How reliable are SSDs?  You may have heard about the 100,000 program/erase cycles for flash.  Is that enough?  Similar to HDDs, SSDs employ techniques (wear-leveling and error correction algorithms to minimize degradation and extend the life of the drive.  According to top engineers at the world's largest technology companies, SSDs can last well over 50 years in typical usage situations.  For comparison, SSD's are rated at 2 million hours between failures (MTBF) which is approximately 3-4 times that of a hard drive. 

    Some of you may have seen that we recently introduced higher-performance SSDs. I saw that Sarah Williams mentioned in her post that these drives outperformed 10K drives in several instances. A Dell customer named Les Tokar recently published a review on notebookreview.com that confirms the strong performance.

    SSDs will make notebooks more energy-efficient, faster, more durable and even less expensive to use when you look at the cost of lost data.  For more comparative data, I invite you to check out this comparison of hard drives vs. SSDs from Samsung. 

  • The Road Goes on Forever and the Reboot Never Ends....

    We've seen reports by Lee at Technibble here and at Hexus.net here about "endless reboots" on systems with Windows XP SP3 and AMD processors. I've seen some coverage out there that says "OEMs are at fault." Wait just a minute. Let's not be so hasty with such a broad brush of blame.

    This is not an AMD or Microsoft issue. It's an issue of matching the correct software image with the correct hardware. I talked to our software engineers and it seems the real culprit is a driver called intelppm.sys. By the name, you can probably tell that this is an Intel driver...and it causes issues with AMD-based systems.

    From my discussions with the engineers, I also wanted to set the record straight that Dell systems shipped out of the factory are NOT affected. Quite frankly, this is not a new issue and we've disabled this driver for AMD systems to prevent it.

    If OEMs are shipping this Intel driver enabled on AMD machines - anyone else picking up this story, please leave Dell off the list.

    If you do experience this issue, Microsoft has a support page that will walk you through a resolution.

     

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