IT Services

  • Are you protected and connected?

    Millions of business users-and their laptops-travel through busy transportation hubs worldwide each year.  With summer gearing up, it's the perfect time to travel, relax-and have sensitive business data lost or stolen.  

    According to the Ponemon Institute, every year a staggering number of laptops are lost or stolen, most of which contain valuable-and highly sensitive-business data.  Today we're expanding our Dell ProSupport commercial offerings to protect business assets and data with Dell ProSupport Mobility Services, a new group of services aimed directly at tackling this for our customers to help them stay protected while connected.   

    Some of the new options include:

     
    Also released today is the latest research from the Ponemon Institute.  Sponsored by Dell, the Notebook Lost & Found Study surveyed more than 800 business travelers, with some sobering results that might keep an IT manager or two up at night.

    • 630,000 laptops are lost each year, most of which are lost at airport security checkpoints-between 65-70% of these are never reclaimed
    • 53 % of business travelers carry customer or employee data on their laptops
    • 65% of business travelers have not taken steps to protect sensitive corporation information on their laptops
    • 42% of people say they do not back up their data 
    • 16% of people would do nothing if they lost their laptop while traveling on business
    • 77% of people say there is "no chance" or less than a 10% chance they would recover their laptop if lost in an airport
    • 99% say they have never lost a laptop but 84% say they know someone who has
    • 70% of respondents agree or strongly agree that they rush from the time they arrive at the airport to the time they board the flight
    • 61% of people worry that security checkpoints will cause them to miss their flight

    For a full copy of the report, more statistics, and tips and tricks for staying protected and connected, visit http://www.dell.com/getprotectedandconnected

    Dell ProSupport Mobility Services are available to customers in the U.S. and Canada through Dell sales representatives or through Dell Registered Channel Partners.   Mobility services will be available in Latin America, Europe and Asia in July and August.

  • The Petabyte Age and the Connected Era - More Storage Please

    Wired has a fascinating series of articles on its site describing what it calls the Petabyte Age.

    According to Wired, “Infinite storage. Clouds of processors. Our ability to capture, warehouse, and understand massive amounts of data is changing science, medicine, business, and technology. As our collection of facts and figures grows, so will the opportunity to find answers to fundamental questions. Because in the era of big data, more isn't just more. More is different.”

    Our related version of this concept is the Connected Era. The way people connect and communicate is changing, and changing the world. A truly globalized information technology infrastructure and those who build, run and use it are creating this new connected era.

    Bottomline – storage plays a critical part in this ever expanding infrastructure. I’ve seen reports predicting that the amount of information created this year will surpass available storage capacity. I’ve also seen estimates that medium and large orgs can expect a 55% CAGR for file storage over the coming years.

    To help customers plan, manage and protect their petabytes, we’ve just announced a series of storage consulting services. We also announced a partnership with GlassHouse Technologies to plan and implement DR plans.

    Let’s get connected – just don’t forget the storage.

  • Dell CIO – IT change, SaaS and cloud computing solutions

    Very interesting video discussion between Steven Schuckenbrock, our CIO and President/SVP Global Services and CNET News.com’s Dan Farber.

    From a CIO perspective he talks about how we’re transforming our own IT practices and implementing “green.” As SVP Global Services he’s asked about ITaaS, SaaS, and cloud computing.

  • Chris Evans on the Danger of Obsolete Bombs

    Chris Evans, the Storage Architect, had an interesting post last week about how two airports in Europe were closed recently because a couple WWII bombs were found.  He then goes on to discuss data storage "time bombs", one of the biggest threats to archived data.

    Data archiving repositories are probably the best hedge against losing data in the digital dark ages.

    I've thought that archiving services are the best option for most businesses.  Why do this yourself if you don't have to?  I would rather not be responsible for the details if there are others who are going to specialize in it.  Security and privacy concerns have to be addressed as do redundancy and survivability.

  • No Retiring From Technology

    Brett Ortega faced a challenge. He is the redevelopment and project manager, of American Baptist Homes of the West.

    ABHOW's mission is to enhance the independence, well-being and security of older people by providing housing, health care and supportive services.

    Brett discusses their increasing technology needs - all over wireless access, adding more servers without adding data center space are a few examples.  His team of 8 IT pros and 7 technicians did it. And saved a bunch of money and went green at the same time.

    <a href="http://media.dellone2one.com/dell/May2008/abhow.flv"><img src="http://direct2dell.com/photos/videos/images/71604/300x225.aspx" border = "0" width="300" height="225"></a><br /><a href = "http://media.dellone2one.com/dell/May2008/abhow.flv">View Video</a><br />Format: flv<br />Duration: 4:12

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  • Its the cash, not the cloud with HP/EDS deal

    There's a lot of buzz today surrounding HP's acquisition of EDSSome people are hung up on cloud things, but this deal doesn't have much, if anything, to do with cloud computing.  You buy mature companies for cash flow, not to grab share in high growth markets.  

    BTW, $5 dollars for the first person that correctly identifies the car wash. 

    <a href="http://blip.tv/file/get/Marcfarley-ItCashOverCloudWithHPEDSAcquisition502.flv"><img src="http://e.static.blip.tv/Marcfarley-ItCashOverCloudWithHPEDSAcquisition126.jpg" border = "0" width="300" height="225"></a><br /><a href = "http://blip.tv/file/get/Marcfarley-ItCashOverCloudWithHPEDSAcquisition502.flv">View Video</a><br />Format: flv<br />Duration: 01:50

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  • Shine on U crazy diamond!

    DevCentral has an great post about the development of HA over the years. And he's a rocker too, which led me to a completely unrelated site that I liked.

    (this post was first made on my Storage @ Work blog)
     

  • Is technology just a pimp trick?

    I don't know about anybody else, but the whole Microsoft, Yahoo, Google, AOL  thing is leaving me a bit down.  Yeah, I know at the end of the day I don't have a job doing this if Dell doesn't sell enough data products and services, but the thought that ad revenue could be the ultimate engine for innovation leaves me feeling heavily greased.  I really hope not.
     

    <a href="http://blip.tv/file/get/Marcfarley-AreWeAllPimpTrix287.flv"><img src="http://e.static.blip.tv/Marcfarley-AreWeAllPimpTrix756.jpg" border = "0" width="300" height="225"></a><br /><a href = "http://blip.tv/file/get/Marcfarley-AreWeAllPimpTrix287.flv">View Video</a><br />Format: flv<br />Duration: 01:20

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  • Cliff Notes for Nicholas Carr's GOOG vs MSFT post

    I took a number of liberties in preparing these cliffish notes for a blog posting (and comments) by Nicholas Carr about MSFT and GOOG and the future of office applications.  I almost always like Nick's thinking because it is stimulating. However his writing suffers from bloat sometimes, so when he referenced Hamlet, the condensed version came to mind.

    ___________________________________________ 

    Nick:  Microsoft trying to buy Yahoo is longer than most Hamlet productions. Microsoft makes competitors' product's features of its own products, like Netscape's browser. Google is doing the same thing to Microsoft with office applications by making them part of their online services and getting other IT vendors to put them in their own IT applications.  Google is less of a threat than Microsoft to these other companies, so they'll want to work with Google. Salesforce CEO Marc Benioff said , 'I like my enemy's enemy, so GOOG's my homey'.  MSFT's Office profits will decline. MSFT may still own this business, but the business might suck.

    __________________________________________ 

    Comments follow

    Joining Dots:  MSFT is wrong to believe online office will cannibalize office sales. I blogged @ this here: http://tiny.cc/3Oqfl . And GOOG has its own problems with environments where ad revenue sucks. I blogged @ that too: http://tiny.cc/MRsZs

    George Geist:  There are a lot of versions of Hamlet!

    Tom Lord:  Nick, U did a 180 on me. Netscape makes me think of breakthrough, not beat down. Java's good, but it's not going to ace out traditional apps. SOA allows apps to leverage the cloud without depending on it. I'm thinking web apps are going to suck compared to traditional apps that leverage the web. What's that make office - the next breakthrough?

    Phil Gilbert:  What Joining Dots said. MSFT browser was put in a money makin' product and sucked the gravy from its competitor. So where's GOOG's meat?

    Nick:  "Where's GOOG's meat?"  Ads and omnisciency.   GOOG has a different gravy train, they make it the new fashioned way, indirectly.

    Sprague Dawley: Nick u wrong. This is no David and Goliath, its Pogo Its MSFT's game to blow. An IBM/GOOG tag team is just two also-rans running a 3-legged race to nowhere. $40B for YHOO would draw down some serious cash, though.

    SAM:  Cloud apps don't interoperate.  OpenOffice proved that's a big deal. Peeps might want to move, but there isn't anyplace to go. Nobody can afford cloud apps until their data files can go cleanly, without hassle.  And when's that?   Whoever gets the leg up on that one is the true lead dog.   MSFT wants to tie everything into new-standard web 3.0 - that's why they want YHOO.  We thought ODF was the way, but Sun sold us up the river when they did their $2B deal with MSFT. Now we're back at square one.

    Markashton: U forget - MSFT can make Office online whenever they want. I think they'll make web-buddy apps, like they did with Outlook. GOOG's screwed, they can only go web-based and MSFT can go PC or hosted.

    Patrick Farrel:  Who M I 2 know, but who gives a rip about the OS?  Office and interoperability are what matter.  IT peeps know Win/Ofc, but GOOG can afford to hang. I don't trust GOOG yet to hold my valuables, but maybe some day.  GOOG wins on the iPhone and the next coolest gadget, but I like Word on my PC.

  • Microsoft Systems Center goes hetero

    The biggest news from MMS this week was the announcement that Systems Center Operations Manager (SCOM) was adding heterogeneous platform support.  That's hot.

    The other biggie centered around Microsoft's vision of the Dynamic Datacenter.  Great steps toward simplifying IT.

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