• Customer's Roof Springs a Leak, but Servers Don't Drown (or go down)

    For you Office Space fans - talk about a monumental "case of the Mondays."

    Imagine showing up Monday to find that the roof leaked over the weekend and there was water covering the floor, including the area around your rack of servers.

    Well, that's exactly what happened to one of our customers. He was kind enough to share his story...and his pictures.

    ......

    About 2 weeks ago our roof sprung a leak - we had several inches of rain on a Saturday and Sunday.  On Monday when we returned to the office, our floor was covered with water all around Rack1 that contained about 18 Dell PowerEdge Servers.  We quickly disconnected the power from the servers, pulled them out of the rack, and found that the top 6-7 servers contained about a cup of water each.  We tipped the servers over on their end and the water rushed out of them.

    We removed the covers and took out all of the internal components and set them upright and had a series of fans blowing on them for about 5 hours.  We put everything back together again and placed the servers back into the racks and guess what??  They have all been running fine for the last 2 weeks. 

    It would be a great advertisement for Dell.... Great servers and very dependable - even if infiltrated by water. 

    PS: All but one of the servers were still running the Monday morning we discovered the water damage... 1 cup of water and it was still running...

    Thank your engineers for us!

    Regards,

    Marc

    Marc Johnson Jr.
    Chief, Network Operations
    Capitol I.T. Solutions, Inc.
    Telemedicine & Advanced Technology Research Center (TATRC)
    USA Medical Research and Material Command (USAMRMC) Fort Detrick, MD

    http://www.tatrc.org/

    100_2449          100_2448

  • Where virtual storage hits home

    Derek Knox and David Howse from PCL Construction - were beta test customers for VMware SRM.  Here Derek talks about using Dell EqualLogic virtual storage and how it facilitates live upgrades to their storage systems - during production hours.   As Derek says, its "where virtual storage hits home."

    <a href="http://blip.tv/file/get/Marcfarley-WhereVirtualStorageHitsHome229.flv"><img src="http://e.static.blip.tv/Marcfarley-WhereVirtualStorageHitsHome553.jpg" border = "0" width="300" height="225"></a><br /><a href = "http://blip.tv/file/get/Marcfarley-WhereVirtualStorageHitsHome229.flv">View Video</a><br />Format: flv<br />Duration: 01:31

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  • SSDs: Transforming Next-Gen Notebooks

    From time to time we will run guest posts here on Inside IT. This installment comes from Michael Yang, Flash Product Manager at Samsung Semiconductor. Thanks for writing Michael. 

     _____

    I've been watching some of the conversations happening regarding NAND Flash and solid state drives (SSD). Dell agreed that it's an area of interest from a wide range of its customers and asked me to provide some perspective on Inside IT, so consider this.

    Most electronic devices have some kind of flash memory - even TVs and DVD players have flash - that's how they store channels and settings. MP3s, DSCs, DVCs, GPS devices and saved video games make use of flash storage, as well as virtually all cell phones with cameras or 3G connectivity.  PCs represent the next major target for a flash transformation.  Is this the end of the hard drive?  Time will tell. In the next year or two, we expect to see growing competitive pressure from the higher performing, more reliable and more design-flexible SSDs. 

    With every new technology, there is "uncertainty", especially in the first couple of years.  We are frequently asked about the cost and reliability of an SSD, so allow me to address these concerns.

    When you consider cost, it is important that you take initial purchase price and how much a system costs over its lifecycle into consideration.  Generally, the actual cost of a business laptop is a small part of the overall expense of maintaining and servicing it.  When you take a look at the initial high cost of an SSD, it pales in comparison to the cost of a hard drive thru its entire lifecycle.    

    With the average hard drive failure rate around 5-8 percent annually (McKinsey & Company, 2007), many customers tell us that the cost of a laptop is an extremely small price to pay for the information stored on a drive. What if a company manager spent 66 hours in 3.5 days toiling over for a report tomorrow to the CFO? From a consumer perspective, it may be impossible to replace years of countless hours spent creating and re-creating digital scrapbooks for your children.  Drop an HDD-equipped notebook and stand a fair chance of kissing valuable data goodbye, while tests show that the SSD is much more resistant to jarring or dropping.

    How reliable are SSDs?  You may have heard about the 100,000 program/erase cycles for flash.  Is that enough?  Similar to HDDs, SSDs employ techniques (wear-leveling and error correction algorithms to minimize degradation and extend the life of the drive.  According to top engineers at the world's largest technology companies, SSDs can last well over 50 years in typical usage situations.  For comparison, SSD's are rated at 2 million hours between failures (MTBF) which is approximately 3-4 times that of a hard drive. 

    Some of you may have seen that we recently introduced higher-performance SSDs. I saw that Sarah Williams mentioned in her post that these drives outperformed 10K drives in several instances. A Dell customer named Les Tokar recently published a review on notebookreview.com that confirms the strong performance.

    SSDs will make notebooks more energy-efficient, faster, more durable and even less expensive to use when you look at the cost of lost data.  For more comparative data, I invite you to check out this comparison of hard drives vs. SSDs from Samsung. 

  • Icahn, Yahoo, Cuban and Microsoft

     When things like this start, where do they stop?

    <a href="http://blip.tv/file/get/Marcfarley-IcahnCubanYahooAndMicrosoft659.flv"><img src="http://e.static.blip.tv/Marcfarley-IcahnCubanYahooAndMicrosoft936.jpg" border = "0" width="300" height="225"></a><br /><a href = "http://blip.tv/file/get/Marcfarley-IcahnCubanYahooAndMicrosoft659.flv">View Video</a><br />Format: flv<br />Duration: 02:27

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  • Scripting external elements with Site Recovery Manager

    VMware's SRM (Site Recovery Manager), which was announced this week, can accommodate a number of critical elements that are external to VMware system stuff that should be part of a system recovery at a remote site. This is another video made at our BOF last September at VMworld in San Francisco.

    This one features Kiran Ranabhor, Technical Product Manager for DR, VMware.

    <a href="http://blip.tv/file/get/Marcfarley-SiteRecoveryManagerScripting411.flv"><img src="http://e.static.blip.tv/Marcfarley-SiteRecoveryManagerScripting751.jpg" border = "0" width="300" height="225"></a><br /><a href = "http://blip.tv/file/get/Marcfarley-SiteRecoveryManagerScripting411.flv">View Video</a><br />Format: flv<br />Duration: 02:14

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  • The Road Goes on Forever and the Reboot Never Ends....

    We've seen reports by Lee at Technibble here and at Hexus.net here about "endless reboots" on systems with Windows XP SP3 and AMD processors. I've seen some coverage out there that says "OEMs are at fault." Wait just a minute. Let's not be so hasty with such a broad brush of blame.

    This is not an AMD or Microsoft issue. It's an issue of matching the correct software image with the correct hardware. I talked to our software engineers and it seems the real culprit is a driver called intelppm.sys. By the name, you can probably tell that this is an Intel driver...and it causes issues with AMD-based systems.

    From my discussions with the engineers, I also wanted to set the record straight that Dell systems shipped out of the factory are NOT affected. Quite frankly, this is not a new issue and we've disabled this driver for AMD systems to prevent it.

    If OEMs are shipping this Intel driver enabled on AMD machines - anyone else picking up this story, please leave Dell off the list.

    If you do experience this issue, Microsoft has a support page that will walk you through a resolution.

     

  • Using Green IT To Get Into the Black - A How To Guide

    "Nowhere are the potential benefits of a green strategy more compelling than in the data center." That's according to our power & cooling guru, Dr. Albert Esser in his new article "Using Green IT To Get Out Of The Red And Into The Black" that was just published in The Environmental Leader.

    Also important in driving down costs is how an organization approaches power management across its PCs. A 2007 Gartner study estimates that 40 percent of global carbon dioxide emissions are due to PCs and monitors, while 23 percent are due to servers and associated cooling technology in data centers.

    Statistics like this are among the reasons why we continue to take aggressive steps in providing with the most energy efficient products in the industry. Today, we just announced a 25% energy efficiency improvement commitment for our laptops and desktops. Read more here.

     

  • Paula and Paul and Peter honored as entrepreneurs

    A few days ago I wrote (belatedly) about EqualLogic and Don Bulens being awarded as the top privately held company and CEO by Massnetcomms.  Today I get to give props to Paula Long, Paul Koning and Peter Hayden, who were just announced as the Entrepreneurs of 2008 by the New Hampshire High Technology Council.

    And for Paula, they should have also added a special commendation for "total ass kicker" too. 

     

  • Its the cash, not the cloud with HP/EDS deal

    There's a lot of buzz today surrounding HP's acquisition of EDSSome people are hung up on cloud things, but this deal doesn't have much, if anything, to do with cloud computing.  You buy mature companies for cash flow, not to grab share in high growth markets.  

    BTW, $5 dollars for the first person that correctly identifies the car wash. 

    <a href="http://blip.tv/file/get/Marcfarley-ItCashOverCloudWithHPEDSAcquisition502.flv"><img src="http://e.static.blip.tv/Marcfarley-ItCashOverCloudWithHPEDSAcquisition126.jpg" border = "0" width="300" height="225"></a><br /><a href = "http://blip.tv/file/get/Marcfarley-ItCashOverCloudWithHPEDSAcquisition502.flv">View Video</a><br />Format: flv<br />Duration: 01:50

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  • Fashionable Benchmarks

    IBM blogger Elizabeth took the time to write about our stylish pink notebooks and went on to make the point that for servers, what really matters, is on the inside. Especially benchmarks and she cites VMmark specifically.

    We couldn't agree more.

    VMmark is a valuable tool to determine the performance of different hardware and virtualization platforms. Congrats, at the time she posted the IBM System x3850 was the #1 in this benchmark.

    As fashion is wont to do - now there is a new #1.  Can you guess the new "it" model for this issue???

    Check out the Stats: TOP 4-SOCKET PERFORMANCE RESULTS FOR VMMARK AS OF MAY 7, 2008

    Vendor SystemVMware version VMmark  (v 1.0)Score Processors PublishDate  ConfigurationPrice
    Dell PowerEdge R900VMware ESX v3.5 14.23 @ 10 tiles Intel Xeon X7350 May 2008 $28,802
    Dell PowerEdge R905VMware ESX v3.5  14.17 @ 10 tiles  AMD Opteron8360 SE  May 2008  $23,135 
    IBM  IBM System x3850 M2VMware ESX v3.5  13.16 @ 9 tiles  Intel Xeon X7350  Mar 2008  $30,729 
    Sun  Sun Fire X4450VMware ESX v3.5  12.23 @ 8 tiles  Intel Xeon X7350  Apr 2008  $36,176 
    HP  HP ProLiant DL580 G5VMware ESX v3.0.2  11.54 @ 8 tiles  Intel Xeon X7350  Aug 2007  $27,330 

    - Both results for the PowerEdge R900 and R905 beat the previous #1, the IBM x3850 M2, by more than a full point (8%) in the overall score (which represents how well the VMs are performing).

    - Dell's results show that we're more than just "pretty in pink".  The PowerEdge R905, in addition to beating the IBM result by 8%, costs 25% less (and 36% less than Sun).

    - The same day this benchmark posted we had a major virtualization announcement - some external perspectives are here, here and here.  

    The fashion world just keeps spinning ‘round....

     

     

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